Terms and Conditions

Last Updated: November 21, 2025

1. Acceptance of Terms

By accessing or using TrailGuide ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, do not use the Service.

2. Use at Your Own Risk

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

You acknowledge and agree that:

  • You use the Service entirely at your own risk
  • TrailGuide makes no guarantees regarding uptime, availability, or data integrity
  • You are solely responsible for any consequences resulting from your use of the Service
  • TrailGuide is not responsible for any decisions made based on information provided by the Service

3. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRAILGUIDE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service
  • Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Service
  • Any security breaches, data breaches, or unauthorized access to your data

4. Data and Privacy

Data Storage: TrailGuide does not store customer data unless explicitly stated in the application documentation. When data storage is required for application functionality:

  • Data is stored only as necessary to provide the requested services
  • You retain ownership of all data you input into the Service
  • We implement reasonable security measures, but cannot guarantee absolute security
  • You are responsible for maintaining backups of your data

Third-Party Integrations: When you connect third-party services (e.g., OneSignal, Braze), you authorize TrailGuide to access and transmit data to those services on your behalf. We are not responsible for the data practices of third-party services.

5. Security and Breaches

While we implement commercially reasonable security measures to protect the Service and your data, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your information for improper purposes.

YOU ACKNOWLEDGE THAT YOU PROVIDE YOUR INFORMATION AT YOUR OWN RISK. TRAILGUIDE IS NOT LIABLE FOR ANY SECURITY BREACHES, DATA BREACHES, UNAUTHORIZED ACCESS, OR DATA LOSS.

6. User Responsibilities

You agree to:

  • Use the Service in compliance with all applicable laws and regulations
  • Not use the Service for any unlawful or fraudulent purposes
  • Not attempt to gain unauthorized access to any part of the Service
  • Not interfere with or disrupt the Service or servers or networks connected to the Service
  • Maintain the security of your account credentials
  • Be solely responsible for all activity under your account

7. Intellectual Property

The Service and its original content, features, and functionality are owned by TrailGuide and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Modifications to Service

TrailGuide reserves the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice, and without liability to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless TrailGuide and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by updating the "Last Updated" date at the top of these Terms. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms, please contact us through the Service or at the contact information provided on our website.

BY USING TRAILGUIDE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.